May 24 2010

Delivery Versus Discovery

Categories: General, Products Dave Rathbun @ 7:16 am

Not too long ago I got (yet another) flowchart from SAP that attempts to help me decide when to use a particular tool. SAP has the rather unenviable position of having to complete the integration process started a few years back when BusinessObjects purchased Crystal, and then to also figure out how to integrate / update all of the legacy SAP tools as well. For customers the situation can be even worse, as they may or may not have access to all of these options based on what they’ve purchased over the years. Fellow SAP Mentor Ingo Hilgefort delivered a presentation to ASUG members last month that covered this same subject. Ingo’s presentation – like many I have seen – started by covering each of the primary products, discussing their major features, and talked about how they were suited for various business cases. It’s a good presentation, and if you’re an ASUG member I’ve included a link so you can download it. (He’s also doing it at the 2010 Annual Conference coming up in a few weeks.)

What I liked about slide I got was that it was based more on use rather than function. In other words, it didn’t focus on the features of the products but instead asked what was going to be done with the products. The first decision point in the flowchart was simple: is the user request for delivery or discovery?

What does that mean, and what products ended up on either side? Continue reading “Delivery Versus Discovery”