Comments on: Java Memory Errors During Data Provider Updates in Web Intelligence

By: Dave Rathbun

Dave Rathbun — Mon, 21 Sep 2009 17:03:54 +0000

I’m not using it, so I can’t say…

By: Rakesh_K

Rakesh_K — Mon, 21 Sep 2009 08:54:44 +0000

What about java 1.6.0_12?

By: LC

LC — Fri, 28 Aug 2009 02:15:14 +0000

Hi Dave,

Dunno whether it’s related.., feel like want to share our issue with Java. Since even BO Support them self also haven’t find the cause and solution for months…
We tried to use any version, try downgraded version also no use, still got this error. Currently, we use .Net service instead of Tomcat (because we need .Net to comply with our application), our BO version is XI R3.1 (newest vers).

We keep getting Java Timeout session error when our user click edit reports from Infoview in less than 2 sec.(keep in mind that setting for all session timeout in our universe,CMC,infoview,web.inf already set to max).

The thing is that sometime we were successfully edit report (webi rpt accessed from infoview/openDoc )and save back to repository folder,…. but most of the time, the error appear when we click edit button OR even if we succeed go to Edit mode, the error prompted when we try to choose folder to save the report back.

Any idea why…? I don’t think it is session time out issue, but more on other Java configuration thingi ??

Thanks in advance Dave for any input will help ^_^,

By: Dave Rathbun

Dave Rathbun — Mon, 15 Jun 2009 16:12:50 +0000

What happens when you run java -x at the command line as suggested in the post? Does it show Xmx as a valid parameter?

By: Steven

Steven — Thu, 11 Jun 2009 16:30:09 +0000

I have a question: What if this doesn’t work?

Like you, I use some very large reports and keep the console open to always see when I have memory issues (which seems to be a lot). But when I add the -Xmx settings (tried everything from 64-256), go into Infoview, then attempt to edit a document/report in WebI I get the error: “The Java Runtime Environment could not be loaded.”

If I take out the -Xmx parameter, WebI launches without issue.

Any thoughts?

By: Dave Rathbun

Dave Rathbun — Wed, 29 Apr 2009 13:21:46 +0000

The changes discussed here are intended to be made on the client.

By: Marek

Marek — Tue, 28 Apr 2009 21:45:55 +0000

Maybe a beginner question, but where is this setting done? On the BO server or on the client PC?
Thank you.

By: Dave Rathbun

Dave Rathbun — Fri, 24 Apr 2009 15:24:39 +0000

For every person that says, “Oh, gee, I already knew about that” it seems there are ten more that had no idea. That’s why sometimes even the “obvious” items make it as blog posts.

By: jwaterbury

jwaterbury — Tue, 21 Apr 2009 16:28:54 +0000

Sweeeeet!! Thanks Dave, this fixes a series of issues that have been defeating me for weeks!

By: Sandor

Sandor — Fri, 17 Apr 2009 05:48:17 +0000

Yep, that good old -Xmx almost always does the trick when it comes to unresponsive Webi issues. Nice post!